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CRM (Customer Relationship Management )

CRM (Customer Relationship Management )

In the rapidly developing world of Information Technology, the Customer Relationship Management (CRM) software is commonly used by small and large companies for keeping record of customers and facilitating the work of sales representatives to enhance the efficiency of customer services. When the customer’s needs become top priority, the whole sales process is also significantly improved. Therefore, CRM application development and CRM integration become an integral part of today’s solution packages offered by our specialists.


The primary objective of CRM is to ensure the highest quality service for the customer with the help of various tools and solutions. CRM development needs to be carried out in strict compliance with the present day market’s harsh requirements.
Red18Tech is an export in CRM implementation and integration into the clients business needs. Our single client focused approach helps in providing an array of solutions for a wide range of businesses and we are in an excellent position to offer the best customization solution which is tailored to your business.
  • Rapid information access
  • Activity management on a daily basis
  • Account management
  • Remote access feature
  • Sales and/or marketing tracking and management
  • Invoicing and quoting controls
  • Email integration
  • 3rd party integration